Changes in the Check-In Process

For visitors planning to stay in Italy through Airbnb or other short-term rental services, the check-in process has recently been altered significantly. Beginning now, Italy has implemented a ban on lockboxes for property rentals, requiring guests to meet their hosts in person to obtain keys. This change affects how travelers plan their arrivals, especially those arriving late at night.

Reason Behind the Ban

According to Italy’s police chief, Vittorio Pisani, the initiative aims to enhance public safety and order. The ban on automated entry systems and lockboxes is intended to prevent potential risks associated with housing individuals linked to criminal or terrorist activities. Thus, this new check-in measure reinforces a greater emphasis on safety within rental properties.

Airbnb’s Response

In response to the new regulations, Airbnb has expressed its commitment to both safety and the ease of the check-in experience. The platform recognizes the convenience that self-check-in options previously offered, such as lockboxes and keypads. Airbnb intends to collaborate with local authorities to address these safety concerns while still accommodating the needs of travelers and property owners. The changes come at a pivotal time as Rome gears up for the 2025 Jubilee, which is expected to attract over 35 million visitors.